TERMS OF WEBSITE USE
Who we are and how to contact us
www.ceuk-intl.com is a site operated by Cutting-Edge UK Ltd (“we”). Company registered number is 06971631. Company registered office at Unit 4E, Wymondham Business Centre, Eleven Mile Lane, Suton, Wymondham, Norfolk, NR18 9JL, UK. VAT number is GB977219283.
To contact us, please use our website contact form, or email to firstname.lastname@example.org, or by telephone on 03330 119978, or write to us at the above mentioned registered address.
Using our site you accept these terms
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.
You must be at least 18 years of age to use our site and by using our site or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
There are other terms that may apply to you
- You cannot register with us to purchase products unless you agree to these terms and other policies.
We may make changes to these terms
We may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
We may suspend or withdraw our site
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You must keep your account details safe
You may register for an account with our site by completing and submitting the account registration form on our site and clicking on the verification link in the email that the site will send to you.
If you register with us, you will be provided with, a password which you must treat as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by email to email@example.com or write to us at Unit 4E, Wymondham Business Centre, Eleven Mile Lane, Suton, Wymondham, Norfolk, NR18 9JL, UK.
How you may use material on our website
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors except that you may distribute our newsletter in print and electronic form to any person.
Content on our site is provided for general information only
It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
Websites and pages we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources
For loss or damage suffered by you:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which are set out in our terms and conditions.
Please note that we only provide our site for domestic purposes and private use. You agree not to use or site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of revenue, loss of sales, loss of business interruption, or loss of business opportunity, goodwill or reputation.
How we may use your personal information
We are note responsible for viruses and you must note introduce them. We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately
Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our site other than that set out above, please contact firstname.lastname@example.org.
TERMS & CONDITIONS OF SALE
1.1 These terms and conditions shall govern the sale and purchase of products through our website, www.ceuk-intl.com.
1.2 Before placing an order on our website, you will be asked to give your express agreement to these terms and conditions.
1.3 This document does not affect any statutory rights you may have as a consumer (such as rights under the Sale of Goods Act 1979 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or the Consumer Rights Act 2015).
Understanding these terms
2.1 In these terms and conditions:
(a) “we” means Cutting-Edge UK Ltd.
(b) “you” means our customer or prospective customer.
(c) “us”, “our” and “your” should be applied accordingly.
3.1 No contract will come into force between you and us until we accept your order in accordance with the procedure set out in this section 3.
3.2 To enter into a contract through our website to purchase products from us, the following steps must be taken:
(a) You must add the products you wish to purchase to your shopping cart, and then proceed to the checkout;
(b) If you are a new customer, you must then create an account with us and log in. If you are an existing customer, you must enter your login details;
(c) Once you are logged in, you must select your preferred method of delivery and confirm your order and your consent to the terms of this document;
(d) You will be transferred to our payment service provider’s website, and our payment service provider will handle your payment;
(e) We will then send you an initial acknowledgement; and once we have checked whether we are able to meet your order, we will either send you an order dispatch email (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.
3.2 Full details of the goods you purchased are detailed in the confirmation email, and the “My orders” section of “My Account”.
4.1 We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.
4.2 In the event that we are out of stock of any products listed on our websites, we reserve the rights to cancel your order and refund any amounts paid to you by the same method you paid by.
5.1 Our prices are quoted on our website.
5.2 We will from time to time change the prices quoted on our website, but this will not affect any confirmed orders already placed.
5.3 All amounts stated in these terms and conditions or on our website are stated inclusive of VAT.
5.4 It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product’s correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product’s correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. We will always aim to confirm the correct price prior to your order being confirmed, however, if we accept and process your order where a pricing error is obvious and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any products delivered to you.
5.5 In addition to the price of the products, you may have to pay a delivery charge, which will be notified to you before you confirm the order and the contract of sale comes into force. For more information please refer to our Delivery Policy.
6.1 You must, during the checkout process, pay the prices of the products you order as well as any delivery charges.
6.2 Payments may be made by any of the permitted methods specified on our website.
6.3 If you fail to pay to us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products ordered and/or by written notice to you at any time cancel the contract of sale for the products.
6.4 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:
(a) An amount equal to the amount of the charge-back;
(b) All third-party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
(c) An administration fee of GBP 25.00 excluding VAT; and
(d) All our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 6.4 (including without limitation legal fees and debt collection fees),
And for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 6.4.
6.5 VAT for all United Kingdom orders is included within the price. Other sales or import tax, including GST for the Channel Islands, may be applied in addition to the price.
7.1 Our policies and procedures relating to the delivery of products are set out in our Delivery Policy.
7.2 We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process. All deliveries are subject to the terms of our Delivery Policy.
7.3 We will use reasonable measures to deliver your products on or before the date for delivery set out in the order confirmation or, if no date is set out in the order confirmation, within 7 days following the date of the order confirmation, however, we do not guarantee delivery by this date.
7.4 We do guarantee that unless there are exceptional circumstances all deliveries of products will occur within 30 days following the later of receipt of payment and the date of the order confirmation.
Distance contracts: cancellation right
8.1 You may cancel any order placed with us through our website (without giving any reason for your withdrawal or cancellation) at any time up to 14 days after the day on which the products come into your physical possession or the physical possession of a person identified by you to take possession of them (or, if the contract is for delivery of multiple products, or the product is supplied in a number of pieces, 14 days after the day on which the last of those products or pieces comes into your physical possession or the physical possession of a person identified by you to take possession of them).
8.2 In order to cancel the order on the basis described in Section 8.1, you may inform us by means of any clear statement setting out the decision and may use the cancellation form that we will make available to you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning the exercise of the right to cancel before the cancellation period has expired.
8.3 If you cancel a contract on the basis described in this Section 8, you must send the products back to us as follows:
Please return the product to:
Cutting-Edge UK Ltd
Unit 4E, Wymondham Business Centre
Eleven Mile Lane, Suton, Wymondham
8.4 When cancelling an order under this Section 8, you must return any products delivered to you not later than 14 days after the day on which you inform us of your decision to cancel the contract.
8.5 If you cancel an order in accordance with this Section 8, you will receive a full refund of the amount you paid to us in respect of the order including the costs of delivering the product to you, except:
(a) if you chose a kind of delivery costing more than the least expensive kind of delivery that we offer, we reserve the right to retain the difference in cost between the kind of delivery you chose and the least expensive kind of delivery that we offer; and
(b) as otherwise provided in this Section 8.
8.6 You will be responsible for any and all postage, delivery, courier and/or collection costs associated with the return of products to us for which you have cancelled your purchase under this Section 8. Please note, this does not apply to faulty or defective goods.
8.7 If the value of the products returned by you is diminished by any amount as a result of the handling of those products by you beyond what is necessary to establish the nature, characteristics and functioning of the products, we may recover that amount from you up to the contract price. We may recover that amount by deducting it from any refund due to you or require you to pay that amount direct to us. Handling which goes beyond the sort of handling that might reasonably be allowed in a shop will be “beyond what is necessary to establish the nature, characteristics and functioning of the products” for these purposes.
8.8 We will refund money using the same method used to make the payment, unless you have expressly agreed otherwise. In any case, you will not incur any fees as a result of the refund.
8.9 Unless we have offered to collect the products, we will process a refund due to you as a result of a cancellation on the basis described in this Section 8 within the period of 14 days after the day on which we receive the returned products or (if earlier) after the day on which you supply to us evidence of having sent the products back. If we have not sent the products to you at the time of withdrawal or cancellation or have offered to collect the products, we will process a refund due to you without undue delay and, in any case, within the period of 14 days after the day on which we are informed of the withdrawal or cancellation.
8.10 You will not have any right to cancel a contract as described in this Section 8 insofar as the contract relates to:
(a) the supply of any sealed audio recordings, sealed video recordings or sealed computer software which have been unsealed by you;
(b) the supply of products the price of which is dependent upon fluctuations in financial markets which we cannot control and which may occur during the cancellation period;
(c) the supply of newspapers, periodicals or magazines, with the exception of subscription contracts for the supply of such publications;
(d) the supply of goods which are liable to deteriorate or expire rapidly;
(e) the supply of non-prefabricated goods that are made on the basis of an individual choice of or decision by you, or goods that are clearly personalised;
(f) the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, where such goods have been unsealed by you; and
(g) the supply of goods which are, according to their nature, inseparably mixed with other items after delivery.
Warranties and representations
9.1 You warrant and represent to us that:
(a) you are legally capable of entering into binding contracts;
(b) you have full authority, power and capacity to agree to these terms and conditions;
(c) all the information that you provide to us in connection with your order is true, accurate, complete and non-misleading;
(d) you will be able to take delivery of the products in accordance with these terms and conditions and o; and
(e) you are purchasing the products for your own personal use (as a consumer) and not in the course of your trade, business or profession
9.2 We warrant to you that:
(a) we have the right to sell the products that you buy;
(b) the products we sell to you are sold free from any charge or encumbrance, except as specified in these terms and conditions;
(c) you shall enjoy quiet possession of the products you buy, except as specified in these terms and conditions;
(d) the products you buy will correspond to any description published on our website; and
(e) the products you buy will be of satisfactory quality for: 1 year from the date of purchase for all products;
9.3 All of our warranties and representations relating to the supply of products are set out in these terms and conditions on our website. To the maximum extent permitted by applicable law and subject to Section 11.1, all other warranties and representations are expressly excluded.
Breach of product warranty
10.1 If you believe that products you have purchased from us breach any of the warranties set out in Section 9.2, please contact us to discuss the issue and arrangements for the return of the products.
10.2 If products you purchase from us do not conform with the warranties set out in Section 9.2, then you will be entitled to repair or replacement (at our discretion) of the defective products, provided (i) you have purchased the products as a consumer (as set out in Section 9(e)), (ii) such non-conformity is not caused by your use or storage of the products, and (iii) the non-conformity is notified to us within the applicable warranty period. In either case we will reimburse you for your reasonable expenses incurred in returning the products to us and will pay for the delivery of the repaired or replacement products to you using the least expensive delivery method available.
10.3 If you return a product in contravention of these terms and conditions when seeking to rely on the warranty in section 9, and you do not have any other legal right to a refund or exchange in respect of that product:
(a) we may not repair or replace the product;
(b) we may retain the returned product or not deliver a replacement product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
(c) if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.
Limitation and exclusions of liability
11.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law including, if you are a consumer, for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care and, where installed by us, correctly installed; and for defective products under the Consumer Protection Act 1987.
11.2 The limitations and exclusions of liability set out in this Section 11 and elsewhere in these terms and conditions:
(a) are subject to Section 11.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
11.3 We will not be liable to you in respect of any losses arising out of any event or events which are not foreseeable or are beyond our reasonable control.
11.4 If you use the products for any commercial, business or re-sale purpose we will have no liability to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
11.5 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
11.6 Subject to Section 11.1, our aggregate liability to you in respect of any contract to purchase products from us under these terms and conditions shall not exceed the total amount paid and payable to us under the contract.
Our rights to cancel
12.1 We may cancel a contract under these terms and conditions immediately, by giving you written notice of termination, if:
(a) you fail to pay, on time and in full, any amount due to us under the contract; or
(b) you commit any breach of the terms of the contract.
12.2 We may cancel a contract under these terms and conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation any product being out of stock or unavailable, impact of any epidemic, pandemic and/or other notifiable disease, unavailability of raw materials, components or products, or any power failure, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack or war.
Consequences of order cancellation
13.1 If a contract under these terms and conditions is cancelled in accordance with Section 12:
(a) we will cease to have any obligation to deliver products which are undelivered at the date of cancellation;
(b) you will continue to have an obligation where applicable to pay for products which have been delivered at the date of cancellation (without prejudice to any right we may have to recover the products).
(c) all the other provisions of these terms and conditions will cease to have effect.
14.1 These terms and conditions shall not constitute or effect any assignment or licence of any intellectual property rights.
14.2 These terms and conditions shall not govern the licensing of works (including software and literary works) comprised or stored in products.
14.3 These terms and conditions shall not govern the provision of any services by us or any third party in relation to the products (other than delivery services).
15.1 We may revise these terms and conditions from time to time by publishing a new version on our website.
15.2 A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision, but will not affect contracts made before the time of the revision.
16.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions − providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions.
16.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
17.1 No breach of any provision of a contract under these terms and conditions will be waived except with the express written consent of the party not in breach.
17.2 No waiver of any breach of any provision of a contract under these terms and conditions shall be construed as a further or continuing waiver of any breach of that provision or any other provision of that contract.
18.1 If a provision of a contract under these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
18.2 If any unlawful and/or unenforceable provision of a contract under these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Third party rights
19.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
19.2 The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.
20.1 Subject to Section 11.1, these terms and conditions, shall constitute the entire agreement between you and us in relation to the sale and purchase of our products and shall supersede all previous agreements between you and us in relation to the sale and purchase of our products.
Law and jurisdiction
21.1 A contract under these terms and conditions shall be governed by and construed in accordance with English law.
21.2 Any disputes relating to a contract under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.
Stautory and regulatory disclosures
22.1 We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.
22.2 These terms and conditions are available in the English language only.
22.3 Our VAT number is GB977219283.
24.1 This website is owned and operated by Cutting-Edge UK Ltd.
24.2 Registered Company Number: 06971631.
24.3 Our registered office is at Unit 4E, Wymondham Business Centre, Eleven Mile Lane, Suton, Wymondham, Norfolk, NR18 9JL, UK.
24.4 You can contact us, raise a query or a complaint by writing to the business address given above, by using our website contact form, by email to email@example.com or by telephone on 03330 119978.
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